We would like to inform you, that there is no other possibility to getverified - you need to proceed using Mistertango app, this how oursecurity systems work.
We do recommend:
Make sure, that you have downloaded the newest version of Mistertango app.
Delete an application and install once again.
Turn on the permissions to use camera and microphone.
You could borrow another mobile device for verification from someone.
If problem remains, please, contact our Support team: https://mistertango.freshdesk.com/support/tickets/new writing an information about mobile phone model and operating system version.
Provide us an information which mobile application version you are using.
Record your verification process if you have a possibility.