Support Center

General Questions 9

• How to open Mistertango Personal Account?
• How to change telephone number?
• What are the limits of Mistertango account?
• How to change Mistertango app password?
• Forgot Mistertango app password?

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Business clients 6

• How to open Mistertango Business Account?
• How to access the business account
• Business account password
• List of countries where documents have to be approved by Notary/Apostille/Legalization
• How to unlink a user from a Business account?

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Prices 7

• Our fees
• Balance fee
• How to upgrade a service plan?
• Transfers to and from exchanges
• Monthly fees and downgrading service plans

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Bank Transfers 11

• In which currency I can deposit my Mistertango account?
• I have withdrawn money from Mistertango. When it will be in my account?
• From which countries I can receive the money to my Mistertango account?
• What are the fees for incoming and outgoing transfers?
• I have deposited money to Mistertango. When it will be in my Mistertango account?

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Verification 5

• How to get your personal identification done?
• How fast my identification documents will be reviewed?
• Why my identification documents were not confirmed?
• Why There is a Need for Identification?
• What to do if the verification process has not been successful?

Linking Users 6

• How to link users?
• Can I link any user to my account?
• Could I have more than one account with different service plans?
• Could I have multiple accounts under the same name?
• How to unlink a user from a Personal account?

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Payment Collection Service 2

• Which payment collection methods can be used to collect payments?
• How to enable payment collection service?

Mistertango Payment Card 1

• MasterCard changes from the 1st of November

Complaints 1

• Complaints procedure

Customer support working hours 1

• Our customer support working hours