Support Center

General Questions 12

• Our customer support working hours
• How to start opening a business account?
• What are the limits of Mistertango account?
• Unsupported countries
• Forgot Mistertango app password?

See all 12 articles

Verification 5

• How to get your personal identification done?
• How fast my identification documents will be reviewed?
• Why my identification documents were not confirmed?
• Why There is a Need for Identification?
• What to do if the verification process has not been successful?

Mistertango Payment Card 17

• Want to get a free Mastercard (citizens of the European Union)?
• Want to get a free Mastercard (non-citizens of the European Union)?
• Want to get a free Mastercard (non-citizens of the EU but residing in the EU country)?
• When will it be delivered?
• Where Mistertango payment card could be delivered?

See all 17 articles

Payment Collection Service 3

• Which payment collection methods can be used to collect payments?
• Credit Card Acquiring
• How to enable payment collection service?

Bank Transfers 11

• In which currency I can deposit my Mistertango account?
• I have withdrawn money from Mistertango. When it will be in my account?
• From which countries I can receive the money to my Mistertango account?
• What are the fees for incoming and outgoing transfers?
• I have deposited money to Mistertango. When it will be in my Mistertango account?

See all 11 articles

Linking Users 6

• How to link users?
• Can I link any user to my account?
• Could I have more than one account with different service plans?
• Could I have multiple accounts under the same name?
• How to unlink a user from a Private account?

See all 6 articles

New Pricing Structure, June 25th 5

• How to upgrade a service plan?
• Transfers to and from exchanges
• Monthly fees and downgrading service plans
• When is 'Business+' plan required?
• Balance fee

Credit Card Acquiring 0

Complaints 1

• Complaints procedure